Privacy Policy
Last Updated: January 2026
Please read this policy carefully.
1. Who We Are
This Privacy Policy explains how PrepoAI ("PrepoAI LC," "PrepoAI," "we," "us," or "our") collects, uses, discloses, and protects personal information when you use our website and AI interview preparation services (collectively, the "Service").
Contact: contact@prepoai.com
2. Scope
This Policy applies to personal information we process when you access or use the Service. It does not cover third-party websites, products, or services that you access through the Service (each governed by its own terms and privacy policies).
3. Personal Information We Collect
3.1 Information You Provide
This includes information you choose to share with us when you create an account, use the Service, or contact us, such as basic account details, preferences, content you upload, and messages you send us.
3.2 Interview & Session Data
When you participate in a session, we may process:
- Information you submit during a session
- Transcripts and notes created from the session
- Practice feedback and reports generated for you
- Optional session insights (such as communication style observations), if you choose to enable them
3.3 Payment Information
Payments are processed by a third-party payment processor. We receive limited billing information such as payment status, timestamps, amounts, and transaction identifiers. We do not receive or store your full payment card number.
3.4 Information Collected Automatically
When you use the Service, we may automatically collect general technical and usage information about how you access and interact with the Service. Some of this collection is enabled only when you consent to analytics cookies.
3.5 Cookies and Similar Technologies
We use cookies and similar technologies for essential operation (e.g., authentication and security) and, if you choose, for analytics to understand how the Service is used.
- Essential: required for the Service to function
- Analytics (optional): used to measure and improve performance; enabled only with your consent
3.6 Microsoft Clarity
We want to provide the best possible experience for you. To help us improve, we use Microsoft Clarity to understand how you interact with our website.
Important: We only collect this data if you explicitly agree to analytics cookies. If you select "Essential Only" or decline cookies, these tools are never used. For more details on how Microsoft handles data, please visit the Microsoft Privacy Statement.
4. How We Use Personal Information
- Provide the Service: create and manage your account; generate interview sessions, transcripts, analyses, and reports
- Process transactions: verify purchases and provide access to paid features
- Improve and secure the Service: diagnose issues, prevent fraud/abuse, and maintain reliability
- Communicate with you: service messages, updates, and support responses
- Comply with law: meet legal obligations and respond to lawful requests
5. AI Processing
The Service may use automated tools (including AI) to help provide features such as analysis and practice feedback.
Model training: We do not use your uploaded content to train our own general-purpose AI models.
AI-generated content can be inaccurate and is for practice and informational purposes only.
6. How We Disclose Personal Information
We do not sell your personal information. We may disclose personal information to:
- Service providers: Trusted third-party vendors who assist us in operating our Service (such as hosting, payment processing, email delivery, and analytics, where you have consented)
- Legal and safety: to comply with law, respond to lawful requests, enforce our terms, or protect rights and safety
- If PrepoAI is ever involved in a business transition, we will ensure your rights and data protections remain respected and consistent.
7. International Data Transfers
PrepoAI is based in the United States. Your personal information may be processed in the U.S. and other countries where we or our trusted service providers operate. We are committed to using appropriate safeguards to protect your data during any cross-border transfers.
8. Retention
We keep your data only as long as necessary to provide the Service. You can delete your optional data (like sessions) at any time, and we delete data when it's no longer needed.
9. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to object to or restrict certain processing.
9.1 EEA/UK (GDPR)
If you are in the EEA/UK, you may have GDPR rights including access, rectification, erasure, restriction, portability, and objection. You may also have the right to lodge a complaint with your supervisory authority.
9.2 United States State Privacy Laws
If you are in certain U.S. states (including California), you may have rights to know/access, delete, correct, and opt out of certain processing. We do not sell personal information or share it for cross-context behavioral advertising as those terms are defined under applicable laws.
9.3 How to Exercise Rights
- Self-service: export data, delete sessions, and delete your account through your dashboard settings
- Contact us: email contact@prepoai.com
For security reasons, exports may exclude certain technical identifiers.
For security, we may need to verify your identity before completing certain requests.
10. Security
We take your security seriously and use industry-standard measures to protect your data. No method of transmission or storage is 100% secure.
11. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16.
12. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will post the updated Policy here and update the "Last Updated" date. We may also provide additional notice where required.
13. Contact Us
If you have questions about this Policy or your privacy choices, contact us at contact@prepoai.com.
PrepoAI LC
Utah, United States